TERMS OF SERVICE
利用規約
- Company name
- TENEZ MANAGEMENT Co., Ltd.
- Operations manager
- Tomita Hiromu / Tomita Chisato
- Store address
- 153-0043
3-6-9 Higashiyama, Meguro-ku, Tokyo - Store phone number
-
080-3395-0043
- Store email address
- info@10ezmanagement.com
- Payment methods
- Bank transfer / Credit card
Accepted cards
VISA / Master / JCB / Amex / DINERS - ▼クレジットカ-ド
- VISA/MasterNCB/Amex/DINERS
- Additional fees
- Domestic shipping is a flat 550 JPY (tax included).
Parkas and sweatshirts only: 770 JPY (tax included).
Free shipping on orders over 13,000 JPY!
For international shipping, additional fees are invoiced after the order is confirmed.
Shipping charges vary based on product weight. - Payment deadline
- Bank-transfer orders are canceled if payment is not received within one week (business days) of purchase.
- Delivery timing
-
After payment is confirmed, delivery requires up to several business days.
Transit time depends on the destination address and traffic conditions. - Returns and defective items
- Exchanges or returns are generally not accepted.
- Privacy protection
- For details on how we handle personal information, please review the Privacy Policy .
- Contact
- If you have any questions, please use the contact form to reach us.